Come to our service center any working day from 10:00 to 19:00 at Pulkveža Brieža 3, Riga. No prior appointment necessary. Within 1-2 working days, we will perform diagnostics, after which the technician will contact you and inform you about costs, the availability of parts and the repair timeframes.

Yes, the diagnostic fee of €25 + VAT is deducted from the total repair costs if you agree to the repair.

The average repair time for most common problems is 3-7 working days after diagnostics. We will announce exact timeframes after the diagnostics, as they depend on the service workload and the availability of parts. Express 24h service is possible thanks to our large parts warehouse.

We mostly use original Canon spare parts. Sometimes small components like rubber seals, flex cables or similar small parts may be from quality third-party manufacturers. We always inform the customer about the parts used.

We give 90-day warranty for all repairs. The warranty applies to the specific repaired component and guarantees that the camera will work without the resolved problem. Warranty does not mean that the client cannot exceed the factory-set component resource.

Yes, we try to preserve all camera settings and photos on memory cards. However, we recommend creating backup copies of important files before submission, as in some repairs (especially firmware updates) the settings may be reset.

Yes, express 24h service is available for many typical repairs. The surcharge for urgency is determined individually after diagnostics, depending on repair complexity and the availability of parts. Thanks to our large spare parts warehouse, express service is possible for most common types of repair.

Signs of shutter wear:

• The shutter starts to "stick" or work unevenly
• Unusual sound when photographing
• The camera sometimes does not take a shot when pressing the shutter
• The frame rate becomes uneven in burst mode

Professional cameras usually have a shutter life of 150,000-400,000 shots, amateur cameras 50,000-150,000 shots. We can check your camera's shutter count.

Approximate shutter replacement prices (excl. VAT):

• Amateur DSLR (xxxD, xxxxD series) - from €75
• Semi-professional DSLR (xxD series) - from €85
• Professional DSLR (xD series) - from €95
• R series mirrorless cameras - from €175

The rxact price will be determined by the diagnostics, as it may differ depending on model and additional work needed.

Yes, the mirror mechanism can be replaced separately if nothing else is damaged. Mirror mechanism replacement costs from €75 + VAT. During the diagnostics, we will determine if only the mirror needs replacement or the entire shutter assembly. Sometimes it is more economical to replace the whole unit.

Inaccurate exposure may be related to metering sensor calibration or other issues:

• Metering sensor calibration or cleaning
• Aperture mechanism problems in the lens
• Shutter speed inaccuracy

The diagnostics will determine the exact cause. Calibration work usually costs from €50 + VAT.

In mirrorless cameras (R series), shutter replacement is more complex:

• The electronic shutter is integrated in the sensor assembly
• Often, the entire sensor unit needs replacement
• Precise calibration is required after the replacement

For these reasons, R series shutter replacement is more expensive - starting from €175 + VAT. The process takes more time than for DSLR cameras.

Yes, we offer firmware updates for €25 + VAT. This includes:

• Installing the latest official firmware version
• Camera operation check after the update
• Consultation about new features

Firmware update can resolve some software issues and add new functions.

Focus calibration is needed if:

• The focus systematically "goes" in front or behind subject (front/back focus)
• The sharpness is not precise even on a tripod with good lighting
• The problem repeats with all lenses or a specific lens
• AF Fine-Tune/Microadjustment does not fully resolve the issue

Lens calibration with camera costs €50-75 + VAT depending on complexity.

Yes, mount replacement is possible. The price depends on the lens model:

• Mount replacement costs €45-70 + VAT
• The price differs as mounts come in different sizes
• Lens calibration is required after replacement

The exact price can only be determined by diagnostics, examining the specific model.

Image Stabilization repair costs:

• Starting price from €75 + VAT
• More complex models may cost more
• Sometimes replacement of the entire IS unit is needed
• THe diagnostics will precisely determine the repair scope

A squeaking sound when focusing may indicate:

• Dirt in focus rings - cleaning needed
• Focus motor problems - may need repair
• Wear of mechanical parts - specific parts need replacement

The exact cause will be determined by the diagnostics. Motor repair costs from €75 + VAT.

Yes, replacement of an optical element is possible, however:

• It is necessary to check the availability of parts for the specific model
• The process is expensive - may reach 30% of lens price
• Precise calibration required after replacement
• Not always economically justified for older models

We will consult with you after the diagnostics whether repair is economically viable.

Dust cleaning:

• Possible but not always necessary (the problem is often in the sensor)
• Price from €50 + VAT, as lens disassembly and calibration is required
• More relevant when preparing the lens for sale

Fungus/mold cleaning:

• Possible in 80% of cases if the optical coating is not damaged
• Price from €75 + VAT
• A more complex procedure than dust cleaning

Immediately perform these actions:

• Remove batteries - this is the most important thing!
• Remove memory cards
• Place camera upright so the water can drain out. This often saves more than putting in rice.
• DO NOT USE a hair dryer or a microwave
• Bring to the service ASAP

Moisture damage repair is complex since a corrosion process starts. Quick action increases the chances of saving the camera. Repair costs are determined by diagnostics.

We offer 50% discount on our rental cameras and lenses during repair:

• A wide range of Canon DSLR cameras
• R series mirrorless cameras
• Various focal length lenses
• Additional accessories as needed

Rental is not free, but with a significant discount for repair customers.